License keeps reactivating

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The license activation loop usually happens for 2 reasons. It can be caused by switching between IPv4 and IPv6 or by a computer with 2 active network connections.

First thing to try

Determine if the computer giving issues has 2 active network connections. E.g. wired network connection and wifi are both active. If this is true then the solution should be as simple as disabling one of the network connections before proceeding with the HTS activation process.

Second thing to try

Look for IPv6 support. This support is quite new and it can give a few issues when activating HTS. Please go over to your network properties and check if IPv6 is enabled. If IPv6 is enabled, please disable it. This should resolve the license activation problem.

If neither solution resolved the issue, then it is likely something else has been overlooked. The best thing is to double check everything. If the problem still persists contact our support desk for more help.